Fast help remotely
- Direct support from experienced service engineers
- Fast fault analysis through secure remote access
- Less downtime without unnecessary travel
Resolve faults faster remotely
With your approval, our service specialists connect securely to your plant, analyse the fault and provide targeted support to resolve it. Many problems can be addressed without an on-site appointment.
Direct support with technical questions
Our experienced service engineers help with questions about plant functions, equipment and faults. You receive a prompt technical assessment and clear next steps.
- Personal support
- Experienced service engineers
- Clear technical assessment
Analyse faults remotely
With your approval, our specialists access relevant plant data, assess the fault and narrow down possible causes. Many issues can be clarified directly this way.
- Direct insight into the plant
- Identify the cause systematically
- Access only with your approval
Implement the right solution together
Based on the analysis, we agree the next steps with you. If the fault can be resolved through remote support, we guide the work. Otherwise, we prepare an on-site service visit.
- Agree the next steps
- Support implementation
- Arrange on-site service where needed
Fast support for technical problems
Our hotline and remote support help with urgent faults, technical questions and quickly assessing the right next steps.
- Direct contact with experienced service experts
- Competent support for technical questions
- Clear recommendations for the next steps
Technical questions can be assessed without lengthy coordination.
You receive a clear assessment of the situation and possible measures.
If an on-site appointment is necessary, it can be prepared specifically for the task.
WÖHWA remains available for further questions and optimisation after the fault has been resolved.
The right service for every requirement
From spare parts, maintenance and repairs to technical support, our services help keep your plant operating reliably, safely and efficiently.
WÖHWA handles the complete preparation and coordination of in-service verification. This includes checking the verification deadline and documentation, preparing the weighbridge technically, and coordinating with the verification authority and arranging test weights.
Fast help with technical questions and faults
Whether you have an urgent fault, a technical question or need remote support, our service experts provide fast, competent help and work with you to find the right solution.
