WÖHWA’s all-around «Customer Care Service» completes the offer for each phase of your plant’s life cycle – from process commissioning to long-term operational use through to new investments. By choosing the right option you can generate a maximum of efficiency for your plant. We are the right partner at your side because reliability is only one aspect of our strengths.
We are here to assist you from Monday to Friday: 07:30 – 16:30 CET
Cabling is part of an automation solution. WÖHWA cabling of processing plants begins with meetings and discussions of cabling requirements and ends with commissioning of the ordered scope of cabling. On site, the installation team will work under the guidance of a WÖHWA foreman.
As a specialist in scales and weighing systems we take care of the initial verification of your systems. We are accredited to perform the initial verification of your weighing system, saving you time and money.
In-service verification deadlines are monitored by the WÖHWA database and you will receive a written reminder about imminent in-service verifications. This helps you avoid costly fines resulting from exceeded verification deadlines. Maintenance provided before the in-service verification ensures avoiding excessive follow-up costs.
WÖHWA guarantees every customer a long-term and reliable spare parts provisioning for software and hardware modules as well as for mechanical devices. A professional inventory management and fast logistics ensure that you get exactly the right spare parts.
WÖHWA’s comprehensive service not only includes repairs on site, but also in-house repairs as well as complete general overhauls and inspection of all wear parts to make sure that your installations are always in perfect condition.
From planning to commissioning. At your request, our installation team will quickly and reliably start up and commission our systems in your production facility, and we will be glad to train your operators.
Fast troubleshooting and, in accordance with our motto „all from one supplier“, complete on-site installation of all parts and devices manufactured by WÖHWA. You will benefit from the experience of our service specialists.
Today’s catchword is availability: Is your production safely protected? Competition requires constant optimization of productivity. WÖHWA will assist in reviewing, planning and implementation.
Carrying out regular maintenance work will markedly prolong the service life of your plant. Furthermore, WÖHWA compiles an individual maintenance plan to provide the greatest possible added value by avoiding unplanned downtimes.
Mechanical upgrade and automation. Improve existing functions or expand your system by adding new functions and features, not only to prolong its life cycle but also to increase production.
On site, our competent and experienced service technicians will repair your plant components after malfunctions or breakdowns. As an accredited company for the repair of weighing instruments we are entitled to mark your weigher for legal-for-trade use immediately after repair. Your weighing instrument will be ready for use without unnecessary delay between repair and in-service verification, saving on costs.
After modifications on site, circuit and wiring diagrams often have to be updated – including the necessary documentation. The necessary revision of diagrams updates the existing documentation and reflects the current status of all control systems.
We will not be pleased to hear that you are not satisfied with a product or service provided by WÖHWA and we would like to apologize right here for any inconvenience that may be caused. However, we would be very happy if you gave us the opportunity to remedy any existing defect and to restore your satisfaction with our company.