Complaint form

Dear customers,
we are very sorry to hear that you are dissatisfied with a WÖHWA product or service and, first of all, we would like to apologize for any inconvenience you may have experienced. Nevertheless, we would very much appreciate if you gave us a chance to remedy the cause of your complaint and to fully restore your satisfaction with our company.

Please fill in and submit the form below. We will deal with your concern promptly.

Contact data

Please specify a contact person!
Please specify a phone number!
Please specify an e-mail address!

Details of your complaint

If possible, provide answers to the following questions:

  • What is the specific problem (please provide details as precise as possible)?
  • When did the problem occur for the first time (e.g. after modifications to the plant, ...)?
  • Does the problem occur frequently or sporadically? Is the problem reproducible?
  • Is an error message displayed? If yes, which message is displayed?
  • Are there any other side effects?
Please specify a reason for complaint!
Feeding and Batching Devices
Weighing Technology
Automation

Please provide (if possible) the relevant product/serial number and order number

Urgency

Statement of Privacy*

Your complaint can only be forwarded if you have read and agree with our privacy policy!

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